POLICIES AT CLARK AND SONS GEMS
Because We Care
We founded Clark and Sons Gems with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
RETURNS AND REFUNDS
We accept returns. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Custom works are non-refundable.
To follow-up on the status of your return, please contact us at Roughtocut@gmail.com.